Your cart is currently empty!.
You may check out all the available products and buy some in the shop.
Continue ShoppingFAQ
Potentia Information
If you find yourself feeling irritable or slow in the morning, easily distracted at work, and exhausted by 5pm, Potentia is what you’ve been looking for.
The benefits of Potentia can be felt in as little as an hour, the effectiveness of which only grows with extended use.
You’ll find a greater sense of calm, deeper, more prolonged concentration and, a profound clarity and depth of focus.
We work with a registered and certified third-party lab, who evaluate and approve all of our recipes before production begins.
Shipping, Payment & Orders
At this stage we only ship locally within South Africa. but we are working on our international distribution and will make an announcement as soon as we’re ready to go!
We accept the following cards: Visa, Mastercard, Visa Electron, Maestro.
This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at michael@apexalchemy.co.za just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.
Orders will be delivered within 1 – 3 working days. Your order can be tracked using your tracking number at https://portal.thecourierguy.co.za/track?ref
Free Shipping Nationwide (South Africa)
If your product is defective, faulty, or not fit for its intended purpose, you are entitled to return it within 6 months of receiving the item. Under the Consumer Protection Act, you have the right to choose one of the following options:
- AÂ full refund,
- A replacement of the product
2. Cooling-Off Period for Direct Marketing
If you purchased an item due to direct marketing, you have a 5 business day cooling-off period. During this time, you can cancel your purchase and return the product for a full refund, provided the item is unused and in its original packaging. This policy applies to products bought through promotional calls, emails, or other direct marketing methods.
3. Return of Goods Delivered by Mistake
If you receive an item that was delivered by mistake, or if the wrong product or quantity was sent, you may return the goods at no extra cost. We will either provide the correct item or offer a refund.
4. Refund Process
Once we have received your returned item and inspected it, your refund will be processed. Refunds will be issued to your original payment method within 10 to 15 business days. For any delays or queries, please feel free to contact us for assistance.